Refund & Cancellation Policy for Vantasupply.com

At VantaSupply, we strive to ensure your complete satisfaction. Please review our policies before placing an order:

Price Protection

If you purchase a product and find its price reduced on our site within 72 hours, we will refund the difference. Contact us at info@vantasupply.com with proof of the price change.

Address Accuracy

You are responsible for providing the correct delivery address. If an error occurs:

• Contact us immediately upon discovery.
• If the order is already shipped, address changes cannot be applied. Liability for misdelivered orders rests with the customer.

Order Cancellation

• Within 24 hours of payment confirmation: Full refund available.
• After 24 hours (if unshipped): Cancellation possible; refund issued minus payment processing fees.
• After shipment: Cannot be canceled. Return for refund upon delivery (see Section 6).

Returns & Refunds

• 3-Day Return Window: Unhappy with your purchase? Return unused items in original packaging within 3 days of delivery for a refund of the item price (minus shipping costs).
• Non-Returnable Items:

1. Installed/used spare parts.
2. Products damaged by misuse.

• .Process: Email info@vantasupply.com for a return authorization.

Refund Processing Time

Refunds are processed based on your payment method:

• Account Balance – Instant
• Credit Card – 3-5 business days
• PayPal – Instant
• Bank Transfer – 5-10 business days

Damaged or Defective Items

• Report within 7 days of delivery with:

1. Photos/videos of damaged packaging and item.
2. Order number and defect description.

• We cover return shipping and issue a full refund/replacement.

Warranty & Repairs

• 1-Year Limited Warranty: Covers manufacturing defects.
• Process:

1. Email evidence (photos/videos) to info@vantasupply.com.
2. If approved, ship items to appointted address.

Note: Erase all personal data from devices before return. We are not liable for data loss.